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EVs make dealers rethink approach

As the race to electric vehicles heats up, dealerships must rethink their entire business models or risk stalling at the starting line, say retailing experts. Hossein Hassani, vice-president of EV Ecosystem at General Motors of Canada, speaking at Automotive News Canada’s Retail Forum: Dealer Discussions, called the switch to EVs “the most consequential transformation in …

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J.D. Power Dealer of Excellence comes to Canada

J.D. Power’s Dealer of Excellence Program has arrived in Canada and has already named its first five winning dealerships, all of them part of the Dilawri Group. Markham Honda, Dixie Mazda, Acura North Toronto, Volkswagen de Sources and Audi Queensway were recognized for their customer-friendly sales experience. “We are proud to share that our dealership …

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